Live webinar 14th August 2014 @8pm. Register now
The title of this Phoenix Risk Solutions CPD course is 'Standardising Fleet Training'. However, experience of the course showed it is actually all about delivering driver training in a client-centred way using coaching methods. The PRS Standardised Fleet Training assessment sheet closely mirrors the SC marking sheets, which leads delegates on the course to better understanding of the marking criteria for their Standards Check. In addition, the GROW model, an important element in coaching, is brought to life within the training given to company drivers, so the course allows delegates to get a much clearer understanding of this coaching model in action. With this knowledge, transference to the learner market is simple, helping ADIs who attend this course to develop their coaching skills and become more client-centred. It also means that you may feel more confident to deliver more appropriate training to any full licence holders who call you for help. It is very easy to slip into learner driver mode when delivering training to qualified drivers. Becoming more confident with coaching questions, and understanding how to use the GROW model, recognising body language and facial expressions, and knowing how thoughts and beliefs, feelings and emotions impact on driver behaviour, will take your training to a whole new level.
So, no matter your current situation, new instructor or seasoned pro, working only in the learner market or experienced fleet trainer, I guarantee you will learn something of value to you on this highly interactive and fun course. Oh, by-the-way, just so you can be sure this really is a quality course, it's not just my opinion, the course has been accredited by an outside body, the CPD Standards Office, so you will see their logo on the Phoenix Risk Solutions website.